Frequently Asked Questions

How are word counts and reading times calculated?

What does the AI-assisted label mean?

Who can sell on mosa.ink?

What is Stripe Connect?

Which personal and tax details do I need?

Will German tax be deducted from my payouts?

How do I submit or renew an exemption certificate?

How do I connect my Stripe account?

How do I disconnect my Stripe account?

How do I delete my Stripe account?

Which countries can authors receive payouts in?

How do chapter positions and public chapter numbers work?

How does scheduling work?

Why do I need to select a timezone when scheduling?

Why can't I publish or schedule yet?

What happens if I edit a published or scheduled chapter?

What happens if I cancel a release or unpublish?